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Common Questions
Answers about shipping time, hardware release updates, and more
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FAQ: Stryd Duo + Stryd FootpathThis article will help answer FAQ such as What is Stryd Duo, What is Stryd Footpath, Stryd Duo + Footpath, Foot Path, Next Gen Stryd
Stryd Hardware
Helpful tips about the Stryd Hardware.
Is Stryd in a sleep mode? Bluetooth is still on!
How long does the battery last?
What does the LED light mean?
How to secure Stryd to your shoe if the casing of the Stryd pod is damaged
Purchasing an additional charger or clips
How can I prepare Stryd pod before storing it for weeks or months?
What is the operating temperature for Stryd?
How long can I wait before activating my Stryd?
How do I find my Stryd's model number?
Does Stryd come with warranty?
Why can I not connect with my Stryd with wind detection?
What model Stryd do I have?
Can I still use the Stryd® Pioneer Chest Strap with the Stryd® software ecosystem?
Product Warning and Care Tips for your Stryd
What is New in the Next Generation Stryd Footpod Design?
What Clips and Chargers work with What Stryd Footpod Iterations?
Does Stryd Offer An Exchange Program
Switching Over From a Previous Stryd Footpod to the Next Generation Stryd Hardware
Will Stryd Wind Continue to Be Supported with New Updates and Features?
What are the different Next Gen Stryd Run Modes?
Is there a third party that confirmed Stryd's accuracy?
Elevation Calibration Needed?
Can I fine-tune the accuracy of my Stryd?
Distance and CalibrationStryd Calibration
Use of lap buttons on a track can cause lap distance to be inaccurate.
Stryd measured short during a Marathon
Stryd Measured Long during a Marathon
Compare Stryd data with Apple Watch, Garmin and Coros watch data
Orders & Shipping
Track the status of your shipping and figure out when Stryd will arrive!
How long does it take to receive my Stryd?
What is your return policy?
Can I share my Stryd with other runners?
I already owned a Stryd, and I got a replacement Stryd. What do I need to do?
How do I remove Stryd from its packaging?
When does Stryd advertise itself through Bluetooth and ANT?
How can I find my lost Stryd?
How to view AirPower from StrydAir Power airpower
How do I read the English or German version of "The Secret of Running"?
How is the 6-week RSS trend calculated?
Why does my GPS map in the Stryd platfom look bad?
Why does my HR go up on an incline even when keep my power the same?
Why is my power delayed when running intervals?
How can I manually change my language preferences?
How can I calculate stride length?
Change Language Settings in Stryd Powercenter and Stryd.com
How do I use 80/20 Run or Triathlon Plans through TrainingPeaks with Stryd?
Stryd and Bike Computers
Why Can I Not Set a Manual Critical Power (CP)?
My CP History graph changed after deleting old runs?
Why is my Stryd data different from my Strava data?
FAQ
Running Power is Better For Training Than Pace or Heart Rate
The Stryd Difference: Technology Focused on Precision and Accuracy
How to record Impact Loading Rate
How can I get support for my Stryd?
How can I use Stryd?
Did your activity from Garmin Connect not sync to your Stryd account? Here is what to do.
How to check the battery level of my Stryd?
Is my wireless charger working?
My power suddenly changed a lot. What happened?
Is my Stryd dead?
Why is my Leg Spring Stiffness (LSS) 0?
Why does Stryd show 0% charged?
My phone does not connect to Stryd. Can I still do a hard reset?
Can I walk with Stryd using a 3rd party app like iSmoothRun?
Can I Reset My Stryd?
Why is my Stryd pod discharging faster than normal?
Upload just one or two runs into your Stryd account from your Stryd device
Weight and Height Setting
Troubleshooting Inaccurate Stryd Distance
Fixed: Activities & Workouts Not Automatically Syncing to Stryd