FAQ
Updated over a week ago

  • Estimated delivery time is 2-7 days depending upon location (see article above for region-specific details) (Right now: New orders will be shipping in mid-January 2023)

  • The Stryd Membership is not required in order to make use of the Stryd pod and the data provided

  • Stryd is compatible with various watch brands (Garmin, Apple Watch, Polar, Suunto, COROS, Wahoo)

  • Use the link above to check your specific make & model

  • Yes! Stryd is compatible with the Zwift app

  • Stryd offers the best responsiveness, accuracy, and consistency

  • Stryd is designed to be accurate out of the box and often does not require calibration. There is some variability across devices and runners. It is possible to fine-tune the accuracy of Stryd. To do so, we recommend this protocol: Distance & Calibration

  • The Stryd pod can be discharging faster than expected for one of the following reasons:

    • 1) The Stryd pod is held in run mode by an app or watch, preventing it from sleeping

    • 2) The Stryd pod has physical damage, typically caused by water intrusion or from being crushed

  • Likely the weight setting on your Stryd changed and you will need to update the weight on your Stryd pod back to it's previous value

  • Follow the series of steps listed in the article above to address connectivity issues

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