If you're experiencing connectivity issues with your Stryd Duo pods, follow the steps below to resolve the problem.
Recommended Solution
The most effective way to resolve connectivity issues is to complete a hard reset of your Stryd pod, then unpair and repair the device in the Stryd mobile app.
Step 1: Perform a Hard Reset
A hard reset will restore your Stryd pod to its default state and often resolves connectivity problems.
Step 2: Unpair and Repair Your Device
After completing the hard reset, you'll need to unpair your Stryd Duo from the app and then pair it again.